Tourism
MAX TOUR
Customer flow, booking, roles, admin and owner analytics for a tour business.
BookingOperationsAI
Digital business systems — from customer interface to data and integrations
We design and build digital systems around the real business process.
We connect customer apps, sales and booking with operational workspaces, AI automation, payments, CRM and external systems. Delivery can be phased while the architecture stays coherent.
What you can inspect
Systems you can open and inspect
These examples show the connection between customer journey, booking, operations, roles and analytics — not just interface screens.
WORKING DEMO
Rental
UNIQ SMART RENT
Catalogue, pricing and request lifecycle for vehicle rental.
Customer layerBookingOperations
Veterinary
PET NIKA
Customer account, pets, requests, booking and admin layer.
Customer layerBookingOperations
System architecture
Four layers of one digital system
We do not build isolated screens. Each layer can be delivered in phases, but it is designed as part of one connected system.
01 · SELL & BOOK
Sales and booking
Customers see the offer, choose, book or submit an enquiry and pay when needed — without reconstructing the order from chat.
CatalogueWeb / Mini AppBookingPayment
02 · OPERATE
Operational layer
The team receives the order in an operational workspace, manages status, roles and domain actions. Existing CRM stays connected where useful.
OrdersOperational workspaceRolesAnalyticsCRM connection
03 · AUTOMATE
AI and automation
The system handles routine questions, clarifies requests, sends notifications and passes context to a human or the next process step.
AI assistantNotificationsRulesHandoffs
04 · CONNECT & ENGINEER
Integrations and data
We connect the customer and operations layers to CRM, POS, payments, APIs, databases and internal systems.
APICRM / POSPaymentsDataDatabases
Industry workflows
How the system changes by industry
Not a repeated module list: each industry changes the workflow, roles and connections between customer interface, operations and data.
Tours & activities
Selling tours, transfers and activities.
Typical workflow
Catalogue→Selection / AI→Booking→Payment→Team operations→CRM / analytics
Building blocks
Hotels
Direct booking, payments and guest service.
Typical workflow
Direct booking→Payment→Guest→Operational workspace→CRM
Building blocks
Retail
Catalogue, enquiries, payments and system integration.
Typical workflow
Catalogue→Order→Payment→Operations→Systems / integrations
Building blocks
Rental
Vehicles, equipment and other rental assets.
Typical workflow
Catalogue→Availability→Booking→Payment→Handover / return
Building blocks
Clinics
Booking, enquiries, customer journey and repeat visits.
Typical workflow
Service→Booking→Reminder→Administrator→CRM
Building blocks
Restaurants
Reservations, payments and POS integration.
Typical workflow
Reservation / order→Payment→POS→Operations→Analytics
Building blocks
Services
Booking, enquiries, consultation and repeat business.
Typical workflow
Service→Booking / enquiry→AI / consultation→Workspace→Repeat contact
Building blocks
Building blocks
Building blocks sit below the system level
Booking, Mini Apps, AI, payments, operational workspaces and integrations remain canonical components. They can work alone or as parts of a connected system.
Need one specific component?
Component pages keep a concrete starter scope, timeline and price guide — as the commercial layer, not the identity of VIIVERSION.
Company
Product and engineering architecture in one team
You work directly with the people designing and building the solution — without a chain of account managers and unknown subcontractors.
Team
Dmitrii Vladimirov
Systems architecture · databases · integrations · development
Oracle, PL/SQL, ETL, Linux, API, telecom BSS / Revenue Assurance. Experience with complex telecom and international systems.
Team
Olga Nogtich
Product & AI systems engineering · system architecture · interfaces
Designs product and system logic, AI automation, customer and operational flows, interfaces and technical implementation of product prototypes.
Why the first step stays controlled
✓ We show exactly what will change before development
✓ Scope, timeline and price are agreed before the first build
✓ We keep working systems when integration is enough
✓ Demos, prototypes and client concepts are labelled separately
Engineering depth
From product interface to complex engineering
When the workflow needs APIs, ETL, data migration, Oracle / PL/SQL, roles, approvals or private internal systems, that is a continuation of the same system architecture.