Operations

Operational workspace — what it is, what is included and how to start

Orders, enquiries, status, ownership and team actions in one interface built around the actual workflow.

What changes for the business

The team runs operational work in one connected layer while the existing CRM can remain the customer system of record.

Suitable for: tourism, hotels, rental, clinics, retail, services

Starter package

First working area

Price guideUS$620–1,450
Timeline guidetypically 2–4 weeks
  • core entities
  • statuses
  • queue
  • ownership
  • basic analytics
Map the operational workflow →
How it works

How it works

01A request or order enters the operating flow
02gets a status and owner
03staff perform domain-specific actions
04history is preserved
05management sees the queue and key numbers
Included

Included

  • orders and operational entities
  • statuses
  • ownership
  • operational workspace
  • basic analytics
Not included in the base estimate

Not included in the base estimate

  • mandatory replacement of the existing CRM
  • complex legacy migration without a separate phase
  • unlimited custom reporting
Optional add-ons

Optional add-ons

Staff dashboardAnalyticsOwner dashboardRepeat salesConfirmations & reminders
What you can inspect

What you can inspect

MAX TOUR
Tourism

MAX TOUR

WORKING DEMO

Customer flow, booking, roles, admin and owner analytics for a tour business.

BookingOperationsAI
PET NIKA
Veterinary

PET NIKA

PUBLIC PROTOTYPE

Customer account, pets, requests, booking and admin layer.

Customer layerBookingOperations
Russian Information Center
Tourism

Russian Information Center

CLIENT CONCEPT

Customer journey and architecture for a future sales system.

Customer layerBookingIntegrations
How to start

How to start

Send a link, screenshot or short description of how this task works today. We will confirm whether the product fits, what goes into the starter package and which access is actually required.

Agreed before starting

✓ Starter scope
✓ Timeline
✓ Price
✓ Required access
Discuss a problem

Show us the process you want to rebuild.

We map the customer journey, team workflow, data and integrations, then propose the system architecture and a first verifiable phase.

We record the source page and campaign, copy the enquiry text and open our primary contact channel. Name, contact details and enquiry text are not sent to analytics.
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